Conditions of sale and order method
The sale of the products is carried out by the company 4 Effe Soc.Agr. A.R.L. (Tenuta Sovestro) whose Vat number is 01437780529 , based in San Gimignano (Si), Loc. Sovestro, 62.
As required by the legislation, the customer can exercise the right of withdrawal by writing to info@tenutasovestro.com. Still at the same address it is possible to send any communication about complaints of any kind.
At the time of the placement of the order, you will have to wait for the receipt of the order confirmation by Tenuta Sovestro in relation to the availability of the products, the possibility of shipping to the specified countries, the price of the shipping, and so on.
At the time of the confirmation of the order, it will be displayed the link from which you can make the payment via a Paypal account or credit card. The payment is made through a secure website using padlock, ssl connection and by redirection to secure Paypal pages and servers .
The prices displayed on the website are inclusive of Vat.
Shipping
The shipping of the products is carried out by the company 4 Effe Soc.Agr. A.R.L. (Tenuta Sovestro) by means of MBE express courier , which ensures their shipping worldwide ( unless restrictions are imposed by individual countries), safeguarding the products and ensuring the correct packaging and the perfect manteinance throughout the journey. The shipment is traceable.
The price of the shipping depends on the weight, the number of the bottles, the type of the product purchased and the country in which it is expected to be delivered. The price may still be subject to variations compared to what is specified by the calculation shown on the website, due to restrictions, rules and special constraints envisaged by the various regulations, or surcharges provided for by the courier for islands or certain particular countries.
elivery times are generally 24/48 hours from the moment of the dispatch, which may even be extended to 10/15 working days ( non guaranteed) due to any customs delays.
We specify that the products like Grappa and Limoncino can be shipped solely and exclusively in Italy and Europe.
As for Canada it is not possible to process mixed shipments ( wine and oil) and the adressee will have to nominate and pay a broker for customs clearance.
We further specify that the customs duties (extra EEC shipments) are included only for wine shipments to private individuals , they are not included and are to be charged to the consignee for all other destinations or for oil.
For wooden boxes is incurred an extra charge of euro 10,00 per box.